An outage at Workday, the cloud HR platform, has left employees at thousands of businesses unable to log in and do their workplace tasks.
Coverage of the incident put the number of locked-out employees in the millions. It gave no cause, no duration, and no statement from Workday, so those details remain unconfirmed.
The scale follows from how the product is sold. Workday is software that companies rent over the internet to run HR work, so one fault on the vendor's side can reach every customer at once instead of one office at a time. An affected company has little to do but wait, because the system does not run on its own servers.
The open question is what Workday says about the cause, and whether it gives customers any accounting of how long their staff were shut out.