[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"branding":3,"analytics":7,"article-square-puts-a-voice-assistant-on-its-new-ordering-kiosk":10,"sections":34},{"siteName":4,"siteTagline":5,"publisherName":4,"contactEmail":6},"The Revision","Tech news, decoded.","editor@therevision.news",{"gaMeasurementId":8,"adsenseClientId":9},"G-ZW2MV82GYR","ca-pub-8533917693782264",{"article":11},{"id":12,"slug":13,"title":14,"dek":15,"body_md":16,"tags_json":17,"published_at":18,"created_at":19,"updated_at":20,"status":21,"review_note":22,"review_notes":23,"image_url":22,"persona_id":22,"persona_name":22,"section":24,"tags":25,"sources":29,"feedback":33,"feedback_at":22,"cost_usd":33,"total_tokens":33},11624,"square-puts-a-voice-assistant-on-its-new-ordering-kiosk","Square Puts a Voice Assistant on Its New Ordering Kiosk","Square's new ordering kiosk ditches button grids for a voice AI that takes your order like a cashier would.","Square just built a touchscreen kiosk that wants to chat about your order, not just take it.\n\nThe payments company unveiled the Square Kiosk, a large pill-shaped ordering terminal with a 21.5-inch touchscreen and built-in presence detection that greets customers as they approach. Its headline feature is what Square calls an \"agentic, conversational voice layer,\" which the company says \"fully understands a seller's menu and listens and responds in real time, enabling customers to order the way they'd naturally talk to staff.\" Customers can ask questions, request substitutions, or modify an order out loud instead of tapping through menus. Square hasn't said which businesses get it first or when it ships.\n\nVoice ordering has mostly lived at drive-thru windows, where chains like Wendy's and White Castle have tested AI assistants with mixed results - dropped orders and garbled requests made headlines as often as the tech itself did. Square is betting the same idea works better on a screen customers can glance at to confirm what the AI heard, which sidesteps the worst drive-thru failure mode: speaking into a speaker with no way to check the output.\n\nWhether it actually works comes down to the unglamorous stuff - menu complexity, background noise, and how gracefully it hands off to a human when it gets confused. Square isn't saying yet.","[\"ai\",\"square\",\"kiosk\",\"voice-ordering\"]","2026-10-14T16:00:00.000Z","2026-10-14T17:42:30.292Z","2026-10-14T17:42:35.641Z","published",null,[],"ai",[24,26,27,28],"square","kiosk","voice-ordering",[30],{"name":31,"url":32},"The Verge","https:\u002F\u002Fwww.theverge.com\u002Ftech\u002F1009086\u002Fsquare-kiosk",0,{"sections":35},[36,40,45,50,55,60,65,70,75,80,85,90,95,100],{"name":37,"slug":24,"count":38,"latest_published_at":39},"AI",7006,"2026-10-14T16:43:24.000Z",{"name":41,"slug":42,"count":43,"latest_published_at":44},"Security","security",992,"2026-10-14T18:43:57.000Z",{"name":46,"slug":47,"count":48,"latest_published_at":49},"Policy","policy",514,"2026-10-14T17:17:20.000Z",{"name":51,"slug":52,"count":53,"latest_published_at":54},"Deals","deals",513,"2026-10-14T17:24:42.000Z",{"name":56,"slug":57,"count":58,"latest_published_at":59},"Hardware","hardware",256,"2026-10-14T16:03:09.000Z",{"name":61,"slug":62,"count":63,"latest_published_at":64},"Consumer Tech","consumer-tech",223,"2026-10-14T17:33:16.000Z",{"name":66,"slug":67,"count":68,"latest_published_at":69},"Science","science",201,"2026-10-13T23:13:31.000Z",{"name":71,"slug":72,"count":73,"latest_published_at":74},"Startups","startups",132,"2026-10-13T21:15:00.000Z",{"name":76,"slug":77,"count":78,"latest_published_at":79},"Software","software",124,"2026-10-14T14:00:10.000Z",{"name":81,"slug":82,"count":83,"latest_published_at":84},"Dev Tools","dev-tools",116,"2026-10-13T16:20:18.000Z",{"name":86,"slug":87,"count":88,"latest_published_at":89},"General","general",78,"2026-10-14T14:55:47.000Z",{"name":91,"slug":92,"count":93,"latest_published_at":94},"Gaming","gaming",73,"2026-10-14T16:16:46.000Z",{"name":96,"slug":97,"count":98,"latest_published_at":99},"Reviews","reviews",37,"2026-10-14T10:00:00.000Z",{"name":101,"slug":102,"count":103,"latest_published_at":104},"How-To","how-to",8,"2026-10-05T09:00:00.000Z"]