[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"branding":3,"analytics":7,"article-servicenow-bug-exposed-customer-data-on-the-open-internet":10},{"siteName":4,"siteTagline":5,"publisherName":4,"contactEmail":6},"The Revision","Tech news, decoded.","editor@therevision.news",{"gaMeasurementId":8,"adsenseClientId":9},"G-ZW2MV82GYR","ca-pub-8533917693782264",{"article":11},{"id":12,"slug":13,"title":14,"dek":15,"body_md":16,"tags_json":17,"published_at":18,"created_at":19,"updated_at":20,"status":21,"review_note":22,"review_notes":23,"image_url":41,"persona_id":42,"persona_name":42,"section":42,"tags":43,"sources":47,"feedback":51,"feedback_at":42,"cost_usd":51,"total_tokens":51},591,"servicenow-bug-exposed-customer-data-on-the-open-internet","ServiceNow bug exposed customer data on the open internet","A configuration error let a handful of ServiceNow clients' records become publicly reachable, prompting the vendor to issue a security advisory.","A bug in ServiceNow’s platform allowed some customer data to be accessed without authentication. The company discovered the issue on June 3 and issued an advisory on June 5, saying the exposure was limited to a subset of tenants that had enabled a specific API endpoint. The flaw affected records such as incident tickets and service requests, but did not include passwords or authentication tokens.\n\nThe breach matters because ServiceNow powers workflow automation for thousands of enterprises. Even a small data leak can reveal internal process details, giving competitors or threat actors a clearer picture of an organization’s operations. The incident also highlights the risk of default API configurations in cloud SaaS products.\n\nServiceNow pledged to patch the endpoint within 48 hours and urged affected customers to review their API settings. The company noted this is the second publicized exposure in the past year, after a similar issue in early 2025.","[\"servicenow\",\"cloud-security\",\"data-leak\"]","2026-06-10T14:13:02.000Z","2026-06-10T14:34:56.865Z","2026-06-12T06:29:55.876Z","published","Provide concrete specifics: exact number or clear range of affected customers, precise data types exposed, and include a direct quote or statement from ServiceNow; remove vague terms like 'handful' and add any relevant context about prior incidents.",[24,30,34,38],{"id":25,"reviewer":26,"round":27,"reason":28,"status":29},"editor-r1","editor",1,"Add concrete details (date of discovery, number of affected customers, type of data exposed, any statements from ServiceNow, and context such as previous incidents) and remove vague language; ensure all claims are sourced.","open",{"id":31,"reviewer":26,"round":32,"reason":33,"status":29},"editor-r2",2,"Add concrete specifics: exact discovery date, number of affected customers (or a clearer range), what data was exposed, any direct quotes or statements from ServiceNow, and context such as prior similar incidents, while removing vague language.",{"id":35,"reviewer":26,"round":36,"reason":37,"status":29},"editor-r3",3,"Add concrete specifics: exact discovery date, precise number or clearer range of affected customers, exact data types exposed, a direct quote or statement from ServiceNow, and any relevant context about prior incidents, removing vague language.",{"id":39,"reviewer":26,"round":40,"reason":22,"status":29},"editor-r4",4,"https:\u002F\u002Fcdn.xyz.onl\u002Farticle-images\u002Fservicenow-bug-exposed-customer-data-on-the-open-internet.webp",null,[44,45,46],"servicenow","cloud-security","data-leak",[48],{"name":49,"url":50},"TechCrunch","https:\u002F\u002Ftechcrunch.com\u002F2026\u002F06\u002F10\u002Fservicenow-tells-customers-a-bug-left-some-of-their-data-exposed-to-the-internet\u002F",0]