- Rossmann, a well‑known repairer and YouTuber, filed a lawsuit when Samsung refused to replace his 4 TB 990 Pro SSD under warranty.
He bought the drive a year ago, it failed in a RAID‑1 array, and Samsung initially closed his ticket for missing a photo. After a back‑and‑forth, Samsung returned the drive marked "good" despite clear performance drops to 20‑160 MB/s. When Rossmann pressed the issue, Samsung cited a market shortage and said no replacement units were available.
The claim matters because Samsung’s Amazon listings show dozens of 990 Pro units in stock, exposing a discrepancy between advertised inventory and warranty service. If manufacturers can cite generic shortages to dodge warranty obligations, consumers lose leverage for costly components.
Rossmann’s legal push may force Samsung to honor warranties or at least clarify its inventory policies.