Anthropic is facing a class action lawsuit claiming it oversold what Claude Max subscribers would actually get.
A group of Claude subscribers filed an expanded class action lawsuit today, alleging Anthropic deceptively advertised the usage limits of its top tier Max subscription. The suit comes from attorneys Monica Vaca and Kati Daffan, both former Federal Trade Commission staffers who worked there during Lina Khan's tenure as chair. The complaint centers on a gap between what Max promised subscribers and what they actually got. Anthropic has said power users are central to its business, prioritizing them even when it means cutting off other popular tools, like OpenClaw.
This is a rare attempt to legally penalize an AI company for how it markets subscription limits, rather than for its outputs or training data. Vaca and Daffan built careers at the FTC pursuing exactly this kind of deceptive practices case, so it's hard not to read their involvement as a signal they think this pattern is provable, not just a one off grievance.
Anthropic's own willingness to throttle other apps to protect Max capacity hints that demand for the tier may have outstripped what the company could actually deliver.