Florida's motor vehicle agency has started notifying people whose driver's license and vehicle data was stolen, but some victims may never receive the letter.
The Florida Department of Highway Safety and Motor Vehicles said a malicious actor accessed certain department records on September 4, 2026, using compromised credentials, meaning valid logins in the wrong hands. The department said it took "immediate steps" after discovering the intrusion. Law enforcement determined the affected information potentially includes driver license and motor vehicle data, including document images, and other personal information. The department said there is "no evidence" the data has been misused so far.
Letters are going to everyone affected, with one year of credit monitoring from Sontiq, Inc. The catch is the mailing list. The department acknowledged that it may lack current contact information for many former Florida residents whose data it was still storing. Anyone worried they are in that group can email customerinquiry@flhsmv.gov to find out whether their records were taken.
The gap is a predictable result of how these records work. A state agency keeps files on people who have since moved away, and their addresses go stale while the data stays put. People who left Florida years ago have the least reason to be watching for a notice.
The remedy also looks thin next to the data. Credit monitoring flags new accounts opened in your name, but images of identity documents are not something you can reset the way you reset a password, and one year is short against that shelf life.
The open question is why records of former residents were still sitting in systems that a single set of compromised logins could reach.